Privacy Policy — Nordic Internet Solutions AB

 

1. Introduction

Nordic Internet Solutions AB ("we", "us", "our") provides web hosting and related services. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and your rights. By using our services or visiting our website, you agree to the practices described here.

 

2. Data we collect

- Account data: name, email, billing address, company name, phone number.

- Payment data: billing details; we may use a third‑party payment processor and do not store full card numbers unless explicitly required and secured.

- Service data: domain names, hosting plan, service configuration, IP addresses, usage metrics, bandwidth and storage usage, and logs generated by servers.

- Support and communication: messages, support tickets, chat transcripts, and email correspondence.

- Technical data: device information, browser type, operating system, cookies, and analytics data from our website.

- Legal and security data: records required for fraud prevention, abuse handling, or legal compliance (e.g., DMCA notices, court orders).

 

3. How we use your data

- To provide, operate, and maintain hosting services and related features.

- To manage accounts, process orders, billing, refunds, and payments.

- To respond to support requests, enforce terms of service, and investigate abuse or security incidents.

- To improve and personalize our services, run analytics, and perform troubleshooting.

- To send administrative, transactional, and legal notices. With consent, we may send marketing or promotional communications.

- To comply with legal obligations and protect our rights.

 

4. Legal basis for processing (where applicable)

- Performance of a contract (account provisioning, service delivery).

- Legitimate interests (security, fraud prevention, service improvement, abuse mitigation).

- Compliance with legal obligations.

- Consent (for marketing communications, optional cookies).

 

5. Data sharing and disclosure

- Service providers: payment processors, email providers, analytics vendors, and other vendors who process data on our behalf under contract.

- Infrastructure partners: data center operators and network providers necessary to deliver hosting.

- Legal and safety: when required by law, court order, or to protect rights, property, safety, or investigate fraud or security incidents.

- Business transfers: in connection with a merger, acquisition, or sale of assets; data may be transferred to the acquiring entity.

We do not sell personal data.

 

6. International transfers

If we transfer personal data across borders (including to countries without equivalent privacy protections), we will protect it using appropriate safeguards such as standard contractual clauses or other lawful transfer mechanisms.

 

7. Data retention

We retain personal data as long as necessary to provide services, fulfill contractual and legal obligations, resolve disputes, enforce agreements, and for legitimate business purposes. Account data for inactive or closed accounts may be retained for a limited period per our retention schedule; aggregated or anonymized data may be kept indefinitely.

 

8. Security measures

We employ administrative, technical, and physical safeguards appropriate to the sensitivity of the data, including encryption in transit (TLS) and where appropriate at rest, access controls, logging, and regular security assessments. No system is perfectly secure; we will notify affected parties and authorities as required by law in the event of a data breach.

 

9. Cookies and tracking technologies

We use cookies and similar technologies for essential site functionality, analytics, performance, and (with consent where required) marketing. You can manage cookie preferences via your browser or our cookie consent manager.

 

10. Your rights (where applicable)

Depending on your jurisdiction, you may have rights including: access, rectification, deletion, restriction of processing, objection, data portability, and to withdraw consent. To exercise rights, contact us at the address below. We may require verification and may limit requests that are manifestly unfounded or excessive.

 

11. Children

Our services are not directed to children under 16. We do not knowingly collect personal data from children; if we learn we have done so, we will take steps to delete it.

 

12. Third‑party content and links

Our site and services may contain links to third‑party sites or integrate third‑party features; this policy does not apply to those sites. Review their privacy policies before providing personal data.

 

13. Changes to this policy

We may update this policy from time to time. Material changes will be communicated by posting an updated "Last updated" date and, where appropriate, by notice to account holders.

 

14. Contact information

Data Controller: Nordic Internet Solutions AB

Address: Stendalsvägen 12, Hammarstrand, Jämtland, Sweden

Email: [email protected]

Last updated: April 15, 2026