{"id":223941,"date":"2026-04-05T09:55:04","date_gmt":"2026-04-05T09:55:04","guid":{"rendered":"https:\/\/nordicinternetsolutions.com\/?page_id=223941"},"modified":"2026-04-16T17:04:23","modified_gmt":"2026-04-16T17:04:23","slug":"general-conditions","status":"publish","type":"page","link":"https:\/\/nordicinternetsolutions.com\/nl\/general-conditions\/","title":{"rendered":"Algemene voorwaarden"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\"><span class=\"et-pb-background-video\"><\/span>\n<div class=\"et_pb_row_0 et_pb_row et-vb-row--no-module et_flex_row\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_column_empty et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\"><\/div>\n<\/div>\n\n<div class=\"et_pb_row_1 et_pb_row et_block_row et_animated\">\n<div class=\"et_pb_column_1 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_dark et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><h1>General conditions<\/h1>\n<p>\u00a0<\/p>\n<\/div>\n<div class=\"et_pb_icon_0 et_pb_icon et_pb_module et_flex_module\"><span class=\"et_pb_icon_wrap\" data-icon=\"Z\"><span class=\"et-pb-icon\">Z<\/span><\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section\">\n<div class=\"et_pb_row_2 et_pb_row et_block_row\">\n<div class=\"et_pb_column_2 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<section class=\"et_pb_fullwidth_header_0 et_pb_fullwidth_header et_pb_bg_layout_dark et_pb_text_align_center et_animated et_pb_module et_flex_module\"><div class=\"et_pb_fullwidth_header_container center\"><div class=\"header-content-container center\"><div class=\"header-content et_flex_module\"><h1 class=\"et_pb_module_header\">Snel, veilig en altijd online<\/h1><span class=\"et_pb_fullwidth_header_subhead\">hosting gebouwd voor jouw succes<\/span><div class=\"et_pb_header_button_wrapper\"><\/div><\/div><\/div><\/div><div class=\"et_pb_fullwidth_header_overlay\"><\/div><div class=\"et_pb_fullwidth_header_scroll\"><\/div><\/section>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_3 et_pb_row et_block_row\">\n<div class=\"et_pb_column_3 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_divider_0 et_pb_divider et_pb_space et_pb_divider_position_top et_pb_module\"><div class=\"et_pb_divider_internal\"><\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_4 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_4 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><div class=\"Fsg96\" data-sfc-cp=\"\" jsaction=\"rcuQ6b:&amp;LS98ye_1r|npT2md\" jscontroller=\"KHhJQ\" data-sfc-root=\"c\" jsuid=\"LS98ye_1r\" data-sfc-cb=\"\" data-complete=\"true\" data-processed=\"true\">\n<p>General Terms and Conditions | Nordic Internet Solutions AB | Web Hosting, Website Maintenance and Branding Services (Sweden)<\/p>\n<p>\u00a0<\/p>\n<ol>\n<li><span style=\"text-decoration: underline;\"><strong>Parties<\/strong><\/span><\/li>\n<\/ol>\n<p>- These terms apply between the Client (the purchaser) and the Provider Nordic Internet Solutions AB (the web hosting \/ maintenance \/ branding provider).<\/p>\n<p>\u00a0<\/p>\n<ol start=\"2\">\n<li><span style=\"text-decoration: underline;\"><strong>Services<\/strong><\/span><\/li>\n<\/ol>\n<p>- The Provider delivers the services specified in the quote\/agreement: web hosting, domain management, website maintenance, security updates, backups, support, and branding services such as logo design, visual identity, and marketing materials.<\/p>\n<p>- Service scope, response times, delivery environments and any limitations are specified in an appendix or separate service description.<\/p>\n<p>\u00a0<\/p>\n<ol start=\"3\">\n<li><span style=\"text-decoration: underline;\"><strong>Term and Termination<\/strong><\/span><\/li>\n<\/ol>\n<p>- Unless otherwise stated in a written quote, agreements run indefinitely and may be terminated by either party with 30 days\u2019 written notice.<\/p>\n<p>- Services billed quarterly or annually are paid in advance according to the agreement. Prepaid periods are non\u2011refundable during the paid period unless otherwise agreed.<\/p>\n<p>\u00a0<\/p>\n<ol start=\"4\">\n<li><span style=\"text-decoration: underline;\"><strong>Price and Payment<\/strong><\/span><\/li>\n<\/ol>\n<p>- Prices are shown in the agreement or quote. The Provider may adjust prices annually with at least 30 days\u2019 notice to cover cost increases (e.g., hosting costs, licenses, taxes).<\/p>\n<p>- Payment is made according to invoice terms (normally 30 days net) or via agreed automatic payment. Late payments incur interest under Swedish law and reminder fees as permitted by law.<\/p>\n<p>- For repeated late payments the Provider may restrict or suspend services after written notice.<\/p>\n<p>\u00a0<\/p>\n<ol start=\"5\">\n<li><span style=\"text-decoration: underline;\"><strong>Operations, Availability and Liability<\/strong><\/span><\/li>\n<\/ol>\n<p>- The Provider strives for high availability but does not guarantee uninterrupted operation. Any guaranteed availability levels (SLA) must be stated in a separate agreement.<\/p>\n<p>- The Provider is responsible for performing services as agreed but is not liable for indirect damages, lost profits, or downtime caused by third\u2011party suppliers or the Client\u2019s content and configurations.<\/p>\n<p>- The Provider\u2019s total liability for direct damages is limited to an amount equal to the fees paid for the affected service during the previous six months, unless mandatory law provides otherwise.<\/p>\n<p>\u00a0<\/p>\n<ol start=\"6\">\n<li><span style=\"text-decoration: underline;\"><strong>Backups and Data Retention<\/strong><\/span><\/li>\n<\/ol>\n<p>- Backups are performed according to the agreed routine. Restoration is included only if explicitly stated; additional fees may apply.<\/p>\n<p>- The Client must keep their own copies of critical material. The Provider stores data in accordance with applicable law and with reasonable security measures.<\/p>\n<p>\u00a0<\/p>\n<ol start=\"7\">\n<li><span style=\"text-decoration: underline;\"><strong>Client Responsibilities and Content<\/strong><\/span><\/li>\n<\/ol>\n<p>- The Client shall provide accurate materials, credentials, and necessary information in a timely manner.<\/p>\n<p>- The Client is responsible that content does not violate law, third\u2011party rights or public order (including copyright, trademark, and data protection laws).<\/p>\n<p>- The Client shall indemnify the Provider for claims, damages or measures arising from illegal or rights\u2011infringing content provided by the Client.<\/p>\n<p>\u00a0<\/p>\n<ol start=\"8\">\n<li><span style=\"text-decoration: underline;\"><strong>Confidentiality and Personal Data<\/strong><\/span><\/li>\n<\/ol>\n<p>- Parties shall treat confidential information as such and not disclose it to third parties except as required by law.<\/p>\n<p>- Personal data processing shall comply with applicable law (including GDPR). A separate data processing agreement (DPA) shall be signed when the Provider processes personal data on the Client\u2019s behalf.<\/p>\n<p>\u00a0<\/p>\n<ol start=\"9\">\n<li><span style=\"text-decoration: underline;\"><strong>Intellectual Property<\/strong><\/span><\/li>\n<\/ol>\n<p>- The Client retains ownership of their content and trademarks.<\/p>\n<p>- The Provider retains rights to its own tools, platforms, templates and methodologies unless otherwise agreed in writing.<\/p>\n<p>- The Provider may present work performed as portfolio references unless the Client objects in writing.<\/p>\n<p>\u00a0<\/p>\n<ol start=\"10\">\n<li><span style=\"text-decoration: underline;\"><strong>Changes and Additional Work<\/strong><\/span><\/li>\n<\/ol>\n<p>- Changes outside the agreed scope (additional work) are billed separately at applicable hourly or package rates. The Provider shall inform the Client of additional costs before starting the work when possible.<\/p>\n<p>\u00a0<\/p>\n<ol start=\"11\">\n<li><span style=\"text-decoration: underline;\"><strong>Support and Response Times<\/strong><\/span><\/li>\n<\/ol>\n<p>- Support levels and response times are stated in the agreement or an appendix. Standard support hours are weekdays 09:00\u201317:00 unless otherwise agreed.<\/p>\n<p>- Critical outages are handled according to priority in the SLA if one exists.<\/p>\n<p>\u00a0<\/p>\n<ol start=\"12\">\n<li><span style=\"text-decoration: underline;\"><strong>Force Majeure<\/strong><\/span><\/li>\n<\/ol>\n<p>- A party is not liable for delay or failure to perform caused by circumstances beyond its reasonable control (e.g., natural disasters, strikes, communications outages). Affected obligations shall resume when the impediment ceases.<\/p>\n<p>\u00a0<\/p>\n<ol start=\"13\">\n<li><span style=\"text-decoration: underline;\"><strong>Assignment<\/strong><\/span><\/li>\n<\/ol>\n<p>- The Client may not assign its rights or obligations under the agreement without the Provider\u2019s written consent.<\/p>\n<p>- The Provider may assign the agreement to an affiliated company or in connection with a business transfer.<\/p>\n<p>\u00a0<\/p>\n<ol start=\"14\">\n<li><span style=\"text-decoration: underline;\"><strong>Copyright, Licenses and Third\u2011Party Components<\/strong><\/span><\/li>\n<\/ol>\n<p>- Software, images or fonts that require licenses are the Client\u2019s responsibility to provide unless otherwise stated.<\/p>\n<p>- The Provider is responsible for licenses included in the Provider\u2019s service packages.<\/p>\n<p>\u00a0<\/p>\n<ol start=\"15\">\n<li><span style=\"text-decoration: underline;\"><strong>Disputes and Applicable Law<\/strong><\/span><\/li>\n<\/ol>\n<p>- The agreement is governed by Swedish law.<\/p>\n<p>- Disputes should first be resolved through negotiation. If no resolution is reached the dispute may be brought before Swedish general courts, with the district court at the Provider\u2019s registered office as the first instance, unless otherwise agreed.<\/p>\n<p>\u00a0<\/p>\n<ol start=\"16\">\n<li><span style=\"text-decoration: underline;\"><strong>Miscellaneous<\/strong><\/span><\/li>\n<\/ol>\n<p>- If any provision of these terms is held invalid or unenforceable, this shall not affect the validity of the remaining provisions.<\/p>\n<p>- Amendments to these terms require written agreement by both parties, unless the Provider has given prior notice of price or terms changes as described in section 4.<\/p>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-223941","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>General Conditions - Nordic Internet Solutions AB | Web Design &amp; 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